[M365] Important - Email Migration and Domain Name Change

[Mark Stockman]

 RE: Important - Email Migration and Domain Name Change

*REMINDER – the Microsoft 365 migration is schedul**ed for tomorrow
(Tuesday, August 8**th**).*

Please note, for network users your password is the same one you use to log on
to your computer.  For non-network users, please contact the IT Department
for assistance.  Also, when you log in to *https://outlook.office.com*
<https://outlook.office.com> for the first time you will be asked to establish
Multi-Factor Authentication (MFA) using either an authenticator app
(recommended), SMS Text, or Voice.  While you can push this off for up to
14 days, it is recommended you adopt MFA sooner rather than later.

_____________________________________________
*From:* Mark Stockman <mstockman at town.westborough.ma.us>
*Sent:* Tuesday, August 1, 2023 3:48 PM
*To:* 'm365 at lists.town.westborough.ma.us' <m365 at lists.town.westborough.ma.us
>
*Subject:* Important - Email Migration and Domain Name Change
*Importance:* High

Greetings,

The Town of Westborough will be migrating to Microsoft 365 on* Tuesday,
August 8**th*.  Additionally, the email domain of ‘town.westborough.ma.us’
will be changing to ‘westboroughma.gov’.  For example, if your old email was
*wboro at town.westborough.ma.us* <wboro at town.westborough.ma.us>, your new
email will be *wboro at westboroughma.gov* <wboro at westboroughma.gov>.  Also,
it should be noted your old email will continue to forward messages to your
new email after the migration so regardless of which email address a sender
uses you will still get your mail.

Your mail will continue to work and be accessible during the migration with
a few noted situations:

·      * Outlook (**EXISTING OUTLOOK USERS ONLY**)*

o      * Outlook could be slow, or non-functioning throughout the day on
Tuesday.  This is expected, and on-site/remote engineers will assist with
the setup.  A separate email targeting Outlook users will be sent out soon.*

o      * PLEASE PLAN TO UTILIZE WEBMAIL.*

§       *https://outlook.office.com* <https://outlook.office.com>


·      * Webmail *

o       *https://outlook.office.com* <https://outlook.office.com> for
webmail access

§       Use your full email address with the new @*westboroughma.gov*
<https://urldefense.com/v3/__http:/westboroughma.gov__;!!ODlcQD-s_yo!SbaMo371UQuilZ8v1jOA3ZIvATcsgT5GPop4AmPmh7BUY3Oo-vAXFQnNBFiKdpWAod8S5hv_MwSfRvX64b9QlotUxaICQbiTMA$>
domain and your network password (the IT Department can assist with
resetting your Office 365 password as needed)

o      * If at any time outlook is not working, please utilize webmail for
email access*

·      * Mobile Devices*

o       Email on your phones and mobile devices will need to be setup again
on* Tuesday 8/8.*

§      * Click this* *LINK*
<https://support.microsoft.com/en-us/office/set-up-office-apps-and-email-on-a-mobile-device-7dabb6cb-0046-40b6-81fe-767e0b1f014f?ui=en-us&rs=en-us&ad=us>*
for instructions that you can follow to setup your mobile device*

§      * The IT Department will be available to assist you if needed.*

o       Delete your existing work email account prior to following these
directions

o       Do not set this up ahead of time as it will not work until* 8/8*


*Will I get an email that someone sends me during the migration?*

Yes.  Mail will not be lost during the migration.

*Will my mail look or operate any differently after the migration?*

No:

·       Functionality will not change however the migration involves moving
our mail service provider.  After the migration, our email will be hosted
on Microsoft Office365.

·       The Webmail interface is improved and looks very similar to Outlook

*W**hat if I have more questions?*

The IT Department will have resources available to assist you on Tuesday,
August 8th.

*Mark Stockman*

Information Technology Director

Town of Westborough

34 West Main Street

Westborough, MA 01581

(508) 366-3096
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