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<title>RE: Important - Email Migration and Domain Name Change</title>
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<p dir="LTR"><span lang="en-us"><b></b></span><span lang="en-us"><b><font color="#1F497D" face="Calibri">REMINDER – the Microsoft 365 migration is schedul</font></b></span><span lang="en-us"><b></b></span><span lang="en-us"><b><font color="#1F497D" face="Calibri">ed for tomorrow (Tuesday, August 8</font></b></span><span lang="en-us"><b></b></span><span lang="en-us"><b><sup><font color="#1F497D" face="Calibri">th</font></sup></b></span><span lang="en-us"><b></b></span><span lang="en-us"><b><font color="#1F497D" face="Calibri">).</font></b></span></p>
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<p dir="LTR"><span lang="en-us"></span><span lang="en-us"><font color="#1F497D" face="Calibri">Please note,</font></span><span lang="en-us"></span><span lang="en-us"> <font color="#1F497D" face="Calibri">for network users your password is the same one you use to log</font></span><span lang="en-us"></span><span lang="en-us"> <font color="#1F497D" face="Calibri">on to</font></span><span lang="en-us"></span><span lang="en-us"><font color="#1F497D" face="Calibri"> your computer. For non-network users, please contact the</font></span><span lang="en-us"></span><span lang="en-us"> <font color="#1F497D" face="Calibri">IT Department for assistance. Also,</font></span><span lang="en-us"></span><span lang="en-us"> <font color="#1F497D" face="Calibri">when you log in to</font></span><span lang="en-us"> </span><a href="https://outlook.office.com"><span lang="en-us"></span><span lang="en-us"><u><font color="#0563C1" face="Calibri">https://outlook.office.com</font></u></span><span lang="en-us"></span></a><span lang="en-us"></span><span lang="en-us"><font color="#1F497D" face="Calibri"> for the first time you will be asked to</font></span><span lang="en-us"></span><span lang="en-us"> <font color="#1F497D" face="Calibri">establish Multi-Factor Authentication (MFA) using either an authenticator app (recommended</font></span><span lang="en-us"></span><span lang="en-us"><font color="#1F497D" face="Calibri">),</font></span><span lang="en-us"></span><span lang="en-us"> <font color="#1F497D" face="Calibri">SMS Text</font></span><span lang="en-us"></span><span lang="en-us"><font color="#1F497D" face="Calibri">, or</font></span><span lang="en-us"></span><span lang="en-us"> <font color="#1F497D" face="Calibri">V</font></span><span lang="en-us"></span><span lang="en-us"><font color="#1F497D" face="Calibri">oice</font></span><span lang="en-us"></span><span lang="en-us"><font color="#1F497D" face="Calibri">.</font></span><span lang="en-us"></span><span lang="en-us"><font color="#1F497D" face="Calibri"> While you can push this off for up to 14 days, it is recommended you adopt</font></span><span lang="en-us"></span><span lang="en-us"> <font color="#1F497D" face="Calibri">MFA sooner rather than later.</font></span><span lang="en-us"></span><span lang="en-us"></span></p>
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<p dir="LTR"><span lang="en-us"><font face="Calibri">_____________________________________________<br>
</font></span><span lang="en-us"><b><font face="Calibri">From:</font></b></span><span lang="en-us"><font face="Calibri"> Mark Stockman <<a href="mailto:mstockman@town.westborough.ma.us">mstockman@town.westborough.ma.us</a>><br>
</font></span><span lang="en-us"><b><font face="Calibri">Sent:</font></b></span><span lang="en-us"><font face="Calibri"> Tuesday, August 1, 2023 3:48 PM<br>
</font></span><span lang="en-us"><b><font face="Calibri">To:</font></b></span><span lang="en-us"><font face="Calibri"> '<a href="mailto:m365@lists.town.westborough.ma.us">m365@lists.town.westborough.ma.us</a>' <<a href="mailto:m365@lists.town.westborough.ma.us">m365@lists.town.westborough.ma.us</a>><br>
</font></span><span lang="en-us"><b><font face="Calibri">Subject:</font></b></span><span lang="en-us"><font face="Calibri"> Important - Email Migration and Domain Name Change<br>
</font></span><span lang="en-us"><b><font face="Calibri">Importance:</font></b></span><span lang="en-us"><font face="Calibri"> High</font></span></p>
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<p dir="LTR"><span lang="en-us"><font face="Calibri">Greetings,</font></span></p>
<p dir="LTR"><span lang="en-us"><font face="Calibri">The Town of Westborough will be migrating to Microsoft 365 on</font></span><span lang="en-us"><b> <font face="Calibri">Tuesday, August 8</font></b></span><span lang="en-us"><b><sup><font face="Calibri">th</font></sup></b></span><span lang="en-us"><font face="Calibri">. Additionally, the email domain of ‘<a href="http://town.westborough.ma.us">town.westborough.ma.us</a>’ will be changing to ‘<a href="http://westboroughma.gov">westboroughma.gov</a>’. For example, if your old email was</font></span><span lang="en-us"> </span><a href="mailto:wboro@town.westborough.ma.us"><span lang="en-us"><u><font color="#0563C1" face="Calibri">wboro@town.westborough.ma.us</font></u></span><span lang="en-us"></span></a><span lang="en-us"><font face="Calibri">, your new email will be</font></span><span lang="en-us"> </span><a href="mailto:wboro@westboroughma.gov"><span lang="en-us"><u><font color="#0563C1" face="Calibri">wboro@westboroughma.gov</font></u></span><span lang="en-us"></span></a><span lang="en-us"><font face="Calibri">. Also, it should be noted your old email will continue to forward messages to your new email after the migration so regardless of which email address a sender uses you will still get your mail.</font></span></p>
<p dir="LTR"><span lang="en-us"><font face="Calibri">Your mail will continue to work and be accessible during the migration with a few noted situations: </font></span></p>
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<p dir="LTR"><span lang="en-us"><font face="Symbol">·<font face="Courier New"> </font></font></span><span lang="en-us"><b><i></i></b><b><i> <font face="Calibri">Outlook (</font></i></b></span><span lang="en-us"><b><i><u><font face="Calibri">EXISTING OUTLOOK USERS ONLY</font></u></i></b></span><span lang="en-us"><b><i><font face="Calibri">)</font></i></b></span><span lang="en-us"><font face="Calibri"></font></span><span lang="en-us"><b><i> </i></b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Courier New">o </font></span><span lang="en-us"><b><i></i></b><b><i> <font face="Calibri">Outlook could be slow, or non-functioning throughout the day on Tuesday. This is expected, and on-site/remote engineers will assist with the setup. A separate email targeting Outlook users will be sent out soon.</font></i></b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Courier New">o </font><b><i></i></b></span><span lang="en-us"><b><i> <font face="Calibri">PLEASE PLAN TO UTILIZE WEBMAIL.</font></i></b></span><span lang="en-us"><b><i></i></b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Wingdings">§<font face="Courier New"> </font></font></span><span lang="en-us"><b><i></i></b> </span><a href="https://outlook.office.com"><span lang="en-us"><u><font color="#0563C1" face="Calibri">https://outlook.office.com</font></u></span><span lang="en-us"></span></a><span lang="en-us"><b><i></i></b></span></p>
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<p dir="LTR"><span lang="en-us"><font face="Symbol">·<font face="Courier New"> </font></font></span><span lang="en-us"><b><i></i></b><b><i> <font face="Calibri">Webmail </font></i></b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Courier New">o </font><b><i></i></b></span><span lang="en-us"> </span><a href="https://outlook.office.com"><span lang="en-us"><u><font color="#0563C1" face="Calibri">https://outlook.office.com</font></u></span><span lang="en-us"></span></a><span lang="en-us"><font color="#000000" face="Calibri"> for webmail access</font></span><span lang="en-us"><font face="Calibri"></font></span><span lang="en-us"><b><i> </i></b></span></p>
<p dir="LTR"><span lang="en-us"><font color="#000000" face="Wingdings">§<font face="Courier New"> </font></font></span><span lang="en-us"><b><i></i></b> <font color="#000000" face="Calibri">Use your full email address with the new @</font></span><span lang="en-us"></span><a href="https://urldefense.com/v3/__http:/westboroughma.gov__;!!ODlcQD-s_yo!SbaMo371UQuilZ8v1jOA3ZIvATcsgT5GPop4AmPmh7BUY3Oo-vAXFQnNBFiKdpWAod8S5hv_MwSfRvX64b9QlotUxaICQbiTMA$"><span lang="en-us"><u><font color="#0563C1" face="Calibri">westboroughma.gov</font></u></span><span lang="en-us"></span></a><span lang="en-us"><font face="Calibri"> domain</font></span><span lang="en-us"><font color="#000000" face="Calibri"> and your network password (the IT Department can assist with resetting your Office 365 password as needed)</font></span><span lang="en-us"><b><i></i></b></span></p>
<p dir="LTR"><span lang="en-us"><font color="#000000" face="Courier New">o </font></span><span lang="en-us"><b><i></i></b><b> <font color="#000000" face="Calibri">If at any time outlook is not working, please utilize webmail for email access</font></b></span><span lang="en-us"><b><i></i></b></span></p>
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<p dir="LTR"><span lang="en-us"><font face="Symbol">·<font face="Courier New"> </font></font></span><span lang="en-us"><i></i><b><i> <font face="Calibri">Mobile Devices</font></i></b></span><span lang="en-us"><font face="Calibri"></font></span><span lang="en-us"><b> </b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Courier New">o </font></span><span lang="en-us"><b></b> <font face="Calibri">Email on your phones and mobile devices will need to be setup again on</font></span><span lang="en-us"><b> <font face="Calibri">Tuesday 8/8.</font></b></span><span lang="en-us"><font face="Calibri"></font></span><span lang="en-us"><b> </b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Wingdings">§<font face="Courier New"> </font></font></span><span lang="en-us"><b></b><i> <font face="Calibri">Click this</font></i></span><span lang="en-us"> </span><a href="https://support.microsoft.com/en-us/office/set-up-office-apps-and-email-on-a-mobile-device-7dabb6cb-0046-40b6-81fe-767e0b1f014f?ui=en-us&rs=en-us&ad=us"><span lang="en-us"><i><u><font color="#0563C1" face="Calibri">LINK</font></u></i></span><span lang="en-us"></span></a><span lang="en-us"><i><font face="Calibri"> for instructions that you can follow to setup your mobile device</font></i></span><span lang="en-us"><b></b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Wingdings">§<font face="Courier New"> </font></font></span><span lang="en-us"><b></b><i> <font face="Calibri">The IT Department will be available to assist you if needed.</font></i></span><span lang="en-us"><b></b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Courier New">o </font></span><span lang="en-us"><b></b> <font face="Calibri">Delete your existing work email account prior to following these directions</font></span><span lang="en-us"></span><span lang="en-us"></span></p>
<p dir="LTR"><span lang="en-us"><font face="Courier New">o </font></span><span lang="en-us"></span><span lang="en-us"> <font face="Calibri">Do not set this up ahead of time as it will not work until</font></span><span lang="en-us"><b> <font face="Calibri">8/8</font></b></span></p>
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<p dir="LTR"><span lang="en-us"><b></b></span><span lang="en-us"><b><font face="Calibri">Will I get an email that someone sends me during the migration?</font></b></span><span lang="en-us"><b></b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Calibri">Yes. Mail will not be lost during the migration. </font></span></p>
<p dir="LTR"><span lang="en-us"><b></b></span><span lang="en-us"><b><font face="Calibri">Will my mail look or operate any differently after the migration?</font></b></span><span lang="en-us"><b></b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Calibri">No: </font></span></p>
<p dir="LTR"><span lang="en-us"><font face="Symbol">·<font face="Courier New"> </font></font></span><span lang="en-us"> <font face="Calibri">Functionality will not change however the migration involves moving our mail service provider. After the migration, our email will be hosted on Microsoft Office365. </font></span></p>
<p dir="LTR"><span lang="en-us"><font face="Symbol">·<font face="Courier New"> </font></font></span><span lang="en-us"> <font face="Calibri">The Webmail interface is improved and looks very similar to Outlook</font></span></p>
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<p dir="LTR"><span lang="en-us"><b><font face="Calibri">W</font></b></span><span lang="en-us"><b></b></span><span lang="en-us"><b><font face="Calibri">hat if I have more questions?</font></b></span></p>
<p dir="LTR"><span lang="en-us"><font face="Calibri">The IT Department will have resources available to assist you on Tuesday, August 8</font></span><span lang="en-us"><sup><font face="Calibri">th</font></sup></span><span lang="en-us"><font face="Calibri">.</font></span><span lang="en-us"><b><u></u></b></span></p>
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<p dir="LTR"><span lang="en-us"><b></b></span><b><span lang="en-us"><font face="Calibri">Mark Stockman</font></span></b><span lang="en-us"></span><span lang="en-us"></span></p>
<p dir="LTR"><span lang="en-us"><font face="Calibri">Information Technology Director</font></span></p>
<p dir="LTR"><span lang="en-us"><font face="Calibri">Town of Westborough</font></span></p>
<p dir="LTR"><span lang="en-us"><font face="Calibri">34 West Main Street</font></span></p>
<p dir="LTR"><span lang="en-us"><font face="Calibri">Westborough, MA 01581</font></span></p>
<p dir="LTR"><span lang="en-us"><font face="Calibri">(508) 366-3096</font></span></p>
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