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<div><font color="#1F497D">The synchronization tool being used by our migration engineer was re-indexed and a final synchronization completed over the weekend. This should have resolved any incomplete synchronizations between old email accounts and the new
Microsoft 365 accounts. However, we will still plan on following up with users who reached out to us previously.</font></div>
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<div><font color="#1F497D">If you’re still missing email after the final synchronization please let the IT Department know as soon as possible.</font></div>
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<div><font face="Calibri">_____________________________________________<br>
<b>From:</b> Mark Stockman <br>
<b>Sent:</b> Friday, August 11, 2023 12:31 PM<br>
<b>To:</b> m365@lists.town.westborough.ma.us<br>
<b>Subject:</b> RE: Email Migration and Domain Name Change - Status Update</font></div>
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<div><font face="Calibri" color="#1F497D">There have been a few users with incomplete synchronizations. These can be fixed so please make sure all of your folders have your old email messages. One folder to definitely check is your Inbox to make sure it includes
email messages prior to 2022 (if you had any that went back that far). Also, you should be aware the Outlook desktop client keeps less than 1 GB of your data on the local computer so these checks should be done through Microsoft Office online (<a href="https://outlook.office.com"><font color="#0563C1"><u>https://outlook.office.com</u></font></a>).</font></div>
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<div><font face="Calibri">_____________________________________________<br>
<b>From:</b> Mark Stockman <br>
<b>Sent:</b> Friday, August 11, 2023 10:20 AM<br>
<b>To:</b> <a href="mailto:m365@lists.town.westborough.ma.us"><font color="#0563C1"><u>m365@lists.town.westborough.ma.us</u></font></a><br>
<b>Subject:</b> Email Migration and Domain Name Change - Status Update</font></div>
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<div><font face="Calibri">Greetings,</font></div>
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<div><font face="Calibri">Although this email will not reach everyone, this is a good time to provide an update on the Microsoft 365 migration.</font></div>
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<div><font face="Calibri">Overall the migration has gone well for most users. However, there are many outstanding issues and there still some users who have not initiated the enrollment process for Microsoft 365 yet. We’re making progress, but with any project
of this size, it will take some time before we have everything updated and running smoothly. Please continue to have patience as we’re doing the best we can with the resources available.</font></div>
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<div><font face="Calibri">The synchronization from your old email account to your new one has been completed. If you are missing anything please notify the IT Department as soon as possible. We will keep our Microsoft 365 engineer engaged in the project for
as long as needed, but once all of the issue have been resolved we will be closing out the project and it may be more difficult to resolve migration issues which crop up later.</font></div>
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<div><font face="Calibri">Your old accounts are still intact for the time being so it is possible to compare what you had previously to what you have now. However, we will not hold on to these older accounts for too long because the extra costs will become
a burden quickly. Therefore, the plan is to delete most of these older accounts by the end of August. If there is any reason you need to keep your old account past this date please notify me as soon as possible.</font></div>
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<div><font face="Calibri">Also, you should know your email address with the ‘town.westborough.ma.us’ domain is still working (and will continue to do so for the foreseeable future) so it is not urgent to change online accounts associated with this email or
notify everyone in your contact list that you have a new email address.</font></div>
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<div><font face="Calibri">If you have any other questions or concerns about the migration please contact me as soon as possible.</font></div>
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<div><font face="Calibri"><b>Mark Stockman</b></font></div>
<div><font face="Calibri">Information Technology Director</font></div>
<div><font face="Calibri">Town of Westborough</font></div>
<div><font face="Calibri">34 West Main Street</font></div>
<div><font face="Calibri">Westborough, MA 01581</font></div>
<div><font face="Calibri">(508) 366-3096</font></div>
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